Gainsight is building innovative customer-centric technology, so we sat down with their CIO, Karl Mosgofian, to hear about how he understands and supports the internal customer. Topics include:
- CX & EX (0:55)
- Getting the most out of a survey (4:37)
- When to consolidate around a tool (10:42)
- Advice for improving employee experience (15:13)
No transcript available.
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